Returns and Refunds Policy

Returns & Refunds Policy

We want you to love your purchase! If you’re not completely happy, you may return your item.

Eligibility

  • Returns accepted within 14 days of delivery, in line with Irish consumer law.
  • Items must be unworn, unwashed, and with all tags still attached.
  • Items must be returned in their original packaging.

Non-Returnable Items

  • Earrings, underwear, and sale/clearance items are non-refundable for hygiene reasons.

How to Return

  • Email us at dressmeireland@gmail.com with your order number.
  • You’ll receive return instructions.
  • Customers are responsible for return shipping costs unless the item is faulty.

Refunds

  • Once inspected, refunds will be issued to your original payment method within 7 working days.
  • If the item is not returned in its original condition, a partial refund may apply.

7. Governing Law

  • These Terms & Conditions are governed by Irish law. Any disputes will be subject to the jurisdiction of the Irish courts.

📍 Contact Us
The Courtyard Shopping Centre, Main Street, Letterkenny, Co. Donegal
📧 dressmeireland@gmail.com | 📞 (074) 919 4478